The items offered for sale are delivered in mainland France. Each morning, Monday through Friday, a statement of orders placed online on the site is established. LANCASTER process the next day all orders until the establishment of order status. Generally, it takes two (2) working days to prepare an order, including processing the order, prepare and package products, then make your order before shipment of products in stock. LANCASTER inform its customers hereby agree that the time off weekends or holidays. An email will automatically be sent to Customer upon shipment of products, provided the email address listed in the registration form is correct.
Accordance with the obligations prescribed by law, Customer has a period of seven (7) days from the date of delivery of products to exercise his right of withdrawal without any reasons or incurring penalties, to exception, however, the cost of return. This right of withdrawal may be exercised for one (1) or more products, provided that the returned products were not damaged and are returned in their original packaging, they are complete and in the same condition than when they were delivered.